Privacy Policy
Last updated: 10/01/2026
This Privacy Policy explains how Kinetic Exchange Limited (“we”, “us”, or “our”) collects, uses, and protects personal data when you use our website and services.
Table of Contents
1. Summary
Data We Collect Automatically
When you visit www.kinetic-exchange.com, we automatically collect certain data, including:
Usage Data
Device information
Trackers
City-level location data (latitude of city)
Country calling codes and similar technical identifiers
Trusted third parties assist us in processing this data.
How We Use Automatically Collected Data
Platform services and hosting
Tag management
Spam and bot protection
Traffic optimization and content distribution
Data You Provide to Us
We collect Personal Data that you voluntarily provide while using our services, including:
City
ZIP / Postal code
State
Province
Trusted third parties may assist us in processing this data.
How We Use User-Provided Data
Spam and bot protection
Managing Your Privacy Preferences
You can manage cookies and tracking preferences through your browser settings or by contacting us directly.
2. Owner and Data Controller
Kinetic Exchange Limited
124 City Road
London, England EC1V 2NX
Contact email: info@kinetic-exchange.com
3. Types of Data Collected
This Application may collect the following types of Personal Data, either directly or through third-party services:
Usage Data
Device information
Trackers
City, ZIP/Postal code, state, province, county, country
Latitude and longitude (city-level)
Metro area and geographic region
IP address
App information and device logs
Browser, operating system, and language
Launches, number of sessions, session duration
Page views, scrolling behavior, mouse movements
Clicks, keypress events, touch and motion sensor events
Video views
Browsing and search history
Custom events and interaction data
Unless stated otherwise, providing this data is mandatory. Failure to do so may prevent us from providing our services.
4. Mode and Place of Processing the Data
Methods of Processing
We take appropriate security measures to protect Personal Data against unauthorized access, disclosure, alteration, or destruction.
Data processing is carried out using IT-enabled tools and organizational procedures strictly related to the stated purposes.
Access to Personal Data may be granted to:
Internal personnel (administration, sales, marketing, legal, IT)
External service providers acting as Data Processors
An updated list of Data Processors is available upon request.
Place of Processing
Personal Data is processed at our operating offices and at locations where our service providers are based.
Depending on your location, data transfers may occur outside your country.
Retention Time
Personal Data is stored only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law or consented to by the user.
5. Purposes of Processing
We collect and process Personal Data in order to:
Provide and maintain our services
Comply with legal obligations
Respond to lawful requests
Protect our rights and interests
Detect and prevent fraud, spam, and malicious activity
Specific processing purposes include:
Platform services and hosting
Tag management
Spam and bot protection
Traffic optimization and distribution
6. Detailed Information on the Processing of Personal Data
Platform Services and Hosting
Hostinger
Provider: Hostinger UK Limited
Place of processing: United Kingdom
Personal Data processed:
Device information
Usage Data
Spam and Bots Protection
Cloudflare Bot Management
Provider: Cloudflare, Inc.
Place of processing: United States
Personal Data processed includes:
App and device information
IP address
Location data
Interaction, session, and behavioral data
Tag Management
Google Tag Manager
Provider: Google LLC
Place of processing: United States
Personal Data processed:
Trackers
Usage Data
Traffic Optimization and Distribution
Cloudflare
Provider: Cloudflare, Inc.
Place of processing: United States
Personal Data processed:
Trackers
Data types described in Cloudflare’s privacy policy
7. Cookie Policy
This Application uses cookies and other Trackers to provide and optimize the Service.
Users can control or disable cookies through their browser settings.
Further details are available in our Cookie Policy.
8. Further Information for Users in the European Union
Legal Basis of Processing
We process Personal Data when one of the following applies:
User consent
Performance of a contract
Compliance with legal obligations
Public interest or official authority
Legitimate interests
Retention Period
Contract-related data is retained until the contract is fulfilled
Data processed for legitimate interests is retained as long as necessary
Data may be retained longer when required by law or consent
Once retention periods expire, Personal Data is deleted.
GDPR User Rights
Users have the right to:
Withdraw consent at any time
Object to processing
Access their Personal Data
Request correction or deletion
Restrict processing
Receive and transfer their data
Lodge a complaint with a supervisory authority
Requests can be submitted via the contact details above and will be addressed within one month.
9. Additional Information About Data Collection and Processing
Legal Action
Personal Data may be used for legal purposes or disclosed when required by law or public authorities.
System Logs and Maintenance
System logs and IP addresses may be collected for operational, security, and maintenance purposes.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Users are encouraged to review this page regularly. Where required, new consent will be obtained.
10. Definitions and Legal References
Personal Data
Any information that identifies or can identify a natural person.
Usage Data
Information collected automatically through this Application, such as IP address, browser type, session duration, and navigation paths.
User
The individual using this Application.
Data Subject
The person to whom the Personal Data refers.
Data Processor
An entity processing Personal Data on behalf of the Data Controller.
Data Controller / Owner
Kinetic Exchange Limited.
Application
The website and services through which Personal Data is collected.
Service
The functionality provided by this Application.
European Union (EU)
Includes EU and EEA member states.
Cookie / Tracker
Technologies used to track user activity, including cookies, scripts, and identifiers.
Legal Information
This Privacy Policy applies solely to this Application unless otherwise stated.
Kinetic Exchange
info@kinetic-exchange.com
+44 20 4572 3072
© 2025. All rights reserved.
Kinetic Exchange Limited is a company registered in England and Wales (registered no.16838482). Registered address: 124 City Road, London, England, EC1V 2NX.
Payment and e-money services are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorized by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199)
For clients based in the European Economic Area, the issuance of e-money and the provision of related payment services for Kinetic Exchange Limited are provided by CurrencyCloud B.V. CurrencyCoud B.V. is registered with the Dutch Chamber of Commerce in the Netherlands under number 72186178. Registered office Mr. Treublaan 7, 1097 DP, Amsterdam, Netherlands. CurrencyCloud B.V. is licensed and regulated by De Nederlandsche Bank as an Electronic Money Institution (Relation Number: R142701).
Payment services in the United States are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here. VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041.
Kinetic Exchange LImited's Payment and Foreign Currency Exchange Services are provided by Ebury Partners UK Limited. Ebury Partners UK Limited (EPUK) is an Authorised Electronic Money Institution (Financial Services Register No. 900797) and is licensed to provide payment services including FX spots and FX Forwards for the commercial purpose of the facilitation of payments for identifiable goods or services and direct investments. Ebury Partners UK Limited is registered with the Information Commissioner's Office, with registration number: ZA345828.
Kinetic Exchange Europe Limited’s payment and foreign currency exchange services are provided by Ebury Partners Belgium NV/SA.
Kinetic Exchange Europe Limited is partnered with Ebury Partners Belgium NV/SA as an EEA Agent. Ebury Partners Belgium NV/SA is authorised and regulated by the National Bank of Belgium as a Payment Institution under the Act of 11 March 2018, registered with the Crossroads Bank for Enterprises (Banque-Carrefour des Entreprises) under number 0681.746.187.
Trade Finance and Lending Services are provided by Ebury Partners UK Limited
Payment services are provided by Equals Money Plc, registered in England & Wales (registered No. 05539698) and is authorised by the Financial Conduct Authority to provide payment services (FRN No. 488396). Registered Address: 3rd Floor, Vintners’ Place, 68 Upper Thames St, London, EC4V 3BJ, UK.
Payment services are provided by Equals Money Europe SA. Equals Money Europe SA is a Regulated Payment Institution supervised by the National Bank of Belgium (NBB). Company incorporated under the laws of Belgium, with the Registration No. 0849.185.510. Registered Address: Avenue Louise 231, 1050 Bruxelles.
Foreign Exchange and Payment Services for customers introduced by Kinetic Exchange Limited to Sciopay Ltd are provided solely by Sciopay Ltd. Sciopay Ltd is a company incorporated in England & Wales with Registration No: 12352935. Sciopay Ltd is licensed and regulated by HMRC as a Money Service Business (MSB) with Licence No: XCML00000151326. Sciopay Ltd is authorised by the Financial Conduct Authority as an Authorised Payment Institution with Firm Reference Number: 927951.
Overview
Useful Links
124 City Road
London, England EC1V 2NX